Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

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Release Notes > RingEX Core

Release Notes

RingEX Core

Stay up to date with the latest features, improvements, and bug fixes for RingEX Core.

Version 25.1.2

Release dates: February and March 2025

Call Handling

You can now record, send, reply to, or forward a voicemail message with an introduction over the phone without ringing the recipient’s phone.
Assign an SMS recipient to each call queue who can send and receive text messages on behalf of the call queue.

Hardware & Firmware

The Poly ATA 402 device is now certified under the Multi-User Device workflow.
Yealink WH64, BH70, UH 37 Dual/Mono headsets are now supported and available for purchase.

Security

Control which email domains are allowed on your account to make sure messages are only sent to a specified list of allowed domains.

Business SMS/MMS

Enables sending of customer-configured SMS Opt-out, Opt-in, and Help auto-replies set up during SMS TCR registration.
Additional opt-out keywords added for FCC compliance (QUIT, REVOKE, OPT OUT).
French Opt-out keywords added for Canada (ARRET, DEBUT, AIDE).