Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Stay up to date with the latest features, improvements, and bug fixes for RingEX Core.
Version 25.1
Release dates: March 12, 2025 - April 10, 2025
Admin
Passwords, PINs, and security questions can each be accessed individually for easier administration.
Multi-Site Administrators can now specify which phone numbers can be set as outgoing callerID based on site. This provides better control of User outgoing caller ID settings.
The Cross-site access management feature allows admins on multi-site accounts to set up cross-site access rules and enable users to use other site numbers as outgoing caller ID.
Call Handling
Admins may now disable user control of DND
Enable Pagination Feature Parameter as default for VVX 250/350/450
Enable server based features Sync DND and Sync Contact for the following Yealink models:
T33G, T34W
T43U, T46U, T48U
T53W, T54W, T57W
Hardware & Firmware
Firmware updates for the following models:
Cisco FW 12.0.4SR1 for Cisco IP 6800, 7800 and 8800 series
Yealink FW 124.86.25.7 for T33G & T34W
Yealink FW 108.86.25.15 for T43U/T46UT48U
Yealink FW 96.86.25.13 for T53W/T54W/T57W
Global
Dial-Plans and BYOC available in the following countries/territories: