Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Stay up to date with the latest features, improvements, and bug fixes for RingCentral MVP Core.
Version 24.1
Release Dates: January 31 to March 7, 2024
Admin
Multi-user Devices: Limited Ext and Country Expansion:
Ability for an admin to provision a new Audiocodes unit without having to go through local settings
Ability to assign devices to new countries: Australia, Germany
App Integration Admin Controls: Ability for service web admins to limit app integrations for all users within account (Calendar, Contacts & File Share)
Call Handling
Configurable Company CallerID Name: Improves ease of assigning a custom callerID name to a user’s main company and site phone numbers.
Route 911 calls to on-site responders: Provides the option to route 911 calls to on-site responders
Route 911 calls from mobile apps on data only devices: Sends GPS coordinates when 911 calls are placed from tablets using RC mobile app
Version 23.3.4
Release Dates: January 4 to 24, 2024
Admin
DTMF Duration Passthrough: A new service parameter allowing Agents to control DTMF duration preservation via the Agent/Admin portal