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Release Notes > Events
Release Notes

RingCentral Events

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Events.

Release date: September 15, 2025

  • Document store: Organizers and speakers can now upload and share documents with attendees across Sessions, Stages, and Expo Booths before, during, and after the event.
    • Admin file upload & management: Organizers & admins can upload and delete files inside the event through the engagement panel. Uploaded documents are also duplicated when an event is duplicated.
    • Attendee access: For attendees, a new “Documents” tab appears for attendees in the engagement panel  with content uploaded and made available by organizers. Note: Available for attendees joining from mobile web, but currently not supported on mobile app.
    • Analytics tracking (backend): The Engagement Metrics CSV report will include which attendees downloaded which document.
Document store
  • Recording editor - New UI and AI-powered transcripts: We’ve revamped the recording editor with a new user interface, which now also includes transcripts for all recordings and clips.
    • Refreshed user interface & experience: Along with a new modern, intuitive interface, clicking on a video from the Content library will now take you directly to the editor instead of the recording details page.
    • Enhanced editing capabilities: You can now create clips from uploaded videos.
    • Comprehensive transcripts: Transcripts are available for all video types, including recordings, clips, and uploaded videos.
    • Downloadable transcripts: Transcripts can also be downloaded in VTT and txt format.
Recording editor
  • Content Hub duplication: A content hub can now be duplicated from the hub listing page, so that new content hubs don’t need to be rebuilt from scratch.
Content hub
  • Custom domains enhancements: Available for Events Enterprise customers.

    Custom domains is back and better than ever! Organizers can set up a custom domain for each of their events, including one each for the registration landing page and for the event experience.

    New enhancements:
    • Studio, speaker, and exhibitor links now work for events with Custom Domains
    • Cookie consent banner now works

      Note: Mobile apps and email sending addresses are currently not supported by Custom Domains.
Custom domains enhancements
Custom layouts UX enhancements
  • Multiple calendar invites for multi-day events: After signing up for events that are multi-day, attendees will now receive a confirmation email, as well as separate emails for each day of the event, containing an .ics calendar invite for the hours/content available on that particular day.

    This helps improve calendar management and increases flexibility for attendees by providing only relevant sessions rather than full-day blocks, and sending daily invites (instead of a single invite) allows attendees to accept/decline specific days without affecting their entire event participation.
  • New ‘Attendees by Segment’ chart: The Events Overview page will now have a new ‘Attendees by Segment’ chart, providing the average attendance duration and # of attendees for each scheduled segment. This will show up if an event has 1+ scheduled segments, and when 2+ segments have ended.
Attendees by Segment chart
  1. My Agenda
  2. Survey Feedback
  3. Time Spent Online
  4. Time Spent Online per Segment
  5. Connections
  6. Engagement Metrics
  7. Event Chat
  8. Poll Results
  9. Q&As
  10. Scheduled Meetings
  11. Speed Networking
  12. Booth Engagement
  13. Booth Interactions
archive