Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
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Stay up to date with the latest features, improvements, and bug fixes for RingCentral web app.
Version 25.2.10
Release date: April 17-23, 2025
What’s new
SMS Auto Replies (Open Beta | RC US Only): Automatically respond to incoming texts with a personalized message. Let your contacts know you're busy, on vacation, or outside business hours. Customize your auto-reply settings to match your needs. Available now in Open Beta for RC US users.
Call Block Button Now Easier to Access (Open Beta | Web + Android): Quickly block unknown callers by clicking the new “Block” button during an incoming call. Now available on Desktop and Android in Open Beta.
Voicemail Screening on Web app (Open Beta): Listen to voicemails in real-time as callers leave messages, and decide whether to pick up the call. Available now in Open Beta on the desktop app.
Company SMS Templates (Open Beta): Admins can now create predefined SMS templates for teams to use, helping ensure consistent and efficient communication. Available in Open Beta.
Version 25.2.20
Release date: May 21-27, 2025
What’s new
SMS Registration Awareness: We are improving the visibility for users that have lost their ability to send SMS as a result of tighter US compliance enforcement.