Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

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Release Notes > Highlights > February 2022

Release Notes

February 2022 Release Highlights

RINGCENTRAL app

RingCentral Desktop & Web App, Version 22.1.20 (Release: 2/24/2022)

Quick contacts: Add the contacts you connect with most frequently to your Quick contacts, making it easier and faster to reach them.
Advanced app commands: Have incoming calls automatically open an external app or URL.
Group extensions: Search and call Group extensions from your Contacts tab.
Share files from Box: Share files in your message directly from your Box cloud storage system.
Meeting dial-in number localization: When a meeting is shared in a conversation, the dial-in number will be localized to the region set in your Admin Portal.

RingCentral Mobile App, Version 22.1.20 (Release: 2/28/2022)

Call handling and voicemail settings: Set up how your calls are answered.
Dynamic End-to-end encryption: Keep your meeting secure by turning on End-to-end encryption at any time during your meeting.
Team mentions: Refer your coworkers to the right team by using the @ or # to directly link a team in conversations.
Finnish support: We now support Finnish.

RINGCENTRAL phone

RingCentral Phone Desktop App, Version 22.1 (Release: February 15 through March 11, 2022)

Added Finnish language support.
Improved blocked and allowed numbers management for calls, faxes, and SMS. Added the ability to block private numbers.
Added ability to select audio devices for Citrix and VMware (plugin update required).
Added a visual indication when media is optimized for Citrix and VMware.
Bug fixes.

RINGCENTRAL MVP CORE

MVP Core, Version 22.1 (Release: February 1 through March 1, 2022)

Admin Portal

Allow assigning numbers when deleting users
Performance tuning for loading phones in various areas
MACD Swap & reassign phone
Forward all company calls (FACC)

Global

Global MVP has added Lithuania to the list of available countries

Phones and Devices

Global MVP has added Lithuania to the list of available countries

Global

Available for purchase or rental in US, Canada, & UK only

Yealink W76P & W79P DECT handsets
Yealink CP925 & CP965 conference models
Yealink T43U, T46U, T48U, T53W, & T54W with expansion modules
Poly Rove 30 & Rove 40 wireless models
Unify CP700 with 1 or 2 extensions
Unify CP700X with 0, 1, or 2 extensions
For assisted provisioning only: Yealink T58W & VP59P

MVP Core, Version 22.1 (Release: February 10 through March 22, 2022)

Bug fixes

Engage digital

Engage Digital, Version 22.1.3 (Release Date: 2/9/2022)

Engage Messaging: Share location feature, Preserve the position of the Title Message on iOS & Display agent name and time stamp in responses
Email: Allow autocompletion for Identities controlled by Engage Digital
WhatsApp: Structured messages enhancements

Engage Digital, Version 22.1.4 (Release: 2/24/2022)

Agent Assist: Automated Google Agent Assist model creation
API: Exposed ‘no_password’ field in user API and exports
Engage Dialog Flow: Prevent message fallback to agent when an end-user message has more than 256 characters
Engage Digital: Global retention policy and Data Purge extension limited to 2 years
Agent Messages: ‘Anonymize’ or delete the content of a message

ENGAGE VOICE

Engage Voice, Version 22.1.1 (Release: 2/7/2022)

Engage Analytics: New ‘Copy Report URL” & ‘Copy Dashboard URL’ buttons to share Reports or Dashboards
Engage Analytics: New Reports and Attribute, Dashboard Enhancements & New Dashboard Timestamp feature
Engineering Improvements: The 22.1.1 February Release includes various improvements, including bug fixes and performance of Engage Voice software.