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Release Notes > Highlights

Release Notes

April 2024 Release Highlights

Looking for another product? Explore full release notes here.

RingSense for Sales

Q1 2024 (Release date: April 12, 2024)

(Note: Feature may be visible in app as a beta feature prior to this date)

Introduced the following features: 

  • Integration between RingSense and MS Teams to import Teams meeting recordings into RingSense.
  • CRM Integrations Updates

Read integration from Zendesk to RingSense

  • Write integration from RingSense to Zoho 
  • Transcription of calls in Spanish

RingSense for RingCX

Q1 2024 (Release date: April 12, 2024)

Introduced the following features: 

  • Transcription of calls in Spanish

RingSense for RingEX

Release date: April 4, 2024

Introduced the following features: 

  • Closed captions: RingCentral Phone calls now support closed captions for accessibility needs of its users.
  • Live Transcription: RingCentral Phone calls now support live transcription, which can be started by recording the call. Phone users can follow along a conversation by viewing transcription during the call.
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