If you currently use RingCentral Meetings, we’ll be upgrading your account to RingCentral Video.
Admin tasks
Complete the required steps so that users don’t lose their scheduled video meetings in the transition.
Before transferring to RingCentral Video
Download cloud meeting recordings
The RingCentral app replaces the standalone RingCentral Meetings app. To make sure your users save any recorded meetings they’d like to keep, instruct them to log in to their RingCentral online account to download the desired recordings.
Note: Once the transition to RingCentral Video is complete, you won't be able to access your previous cloud meeting recordings.
Moving your users’ previously scheduled meetings to RingCentral Video
Downloading and running the Calendar Migration Tool
The Calendar Migration Tool lets admins bulk-update scheduled RingCentral Meetings to RingCentral Video invitations for all users.
Direct download links for the Calendar Migration Tool:
If the URL for a meeting changes, the calendar migration tool may not update the invitation.
For meeting invitations reported in the audit log as “failed to update,” inform the meeting owner to update the invitation to RingCentral Video manually.
After you upgrade your entire account to RingCentral Video, the admin should rerun the RingCentral calendar migration tool to catch any outstanding meetings that still have RingCentral Meetings dial-in information.
Switching your video service in the RingCentral app