Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages. Click here if you only need to receive SMS messages.
Register now
US
Australia En
Canada En
Canada Fr
France Fr
Germany De
Italy It
Singapore En
Spain Es
Portugal Pt
United Kingdom En
United States En
Search
Contact us
Recommended
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
Contact us
Call support
Contact sales
Search resources
Submit a case
Contact us
My next steps
0
Action required
Your credit card on file is about to expire. Update now
Great job!
You're all caught up.
Check back here to make the most of your RingCentral plan.

Are you using the latest version of RingCentral? 
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes > RingSense > December 2023

Release Notes

RingSense | December 2023

Stay up to date with the latest features, improvements, and bug fixes for RingSense.

December 2023

Release date: December 2023
  • UI Changes on ringsense.ringcentral.com: Aligned RingSense UI to familiar UI of RingCentral RingEX 
  • Auto Scorecards and Trackers Creation: Enable automatic creation of scorecards and trackers based on specified industry to improve RingSense onboarding experience.
  • Data Redaction Support: Redaction of sensitive data from transcript based on admin defined types of sensitive data to redact 
  • Custom Vocabulary Support: Support definition of custom terms and acronyms for account to improve transcription quality
  • Minor Improvements to Filters for Calls
Archive
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.