Need help with SMS Registration?
Our SMS support team can help you register or understand carrier requirements. ask the community, or call 1-888-898-4591 (Opt 3).

Update your RingCentral app to get the latest in features, security, and call quality.
Get early notifications for all upcoming desktop app releases by subscribing to our mailing list.

Release Notes > RingSense > Q1 2024

Release Notes

RingSense | Q1 2024

Stay up to date with the latest features, improvements, and bug fixes for RingSense.

Q1 2024

Release date: April 12, 2024

(Note: feature may be visible in app as a beta feature prior to this date)

Introduced the following features

Integration between RingSense and MS Teams to import Teams meeting recordings into RingSense.
CRM Integrations Updates
Read integration from Zendesk to RingSense
Write integration from RingSense to Zoho
Transcription of calls in Spanish.

Release date: March 29, 2024

Introduced the following features

Allow users to manually link a call to a specific deal by searching based on opportunity name.

Release date: March 15, 2024

Introduced the following features

Enable email and in-app notifications for calls activities (e.g., comments, feedback, scorecards, call shares, mentions).
Provide the user capabilities to manage email and in-app notifications settings so that users could manage their notifications according to their needs.
Allow users @ mention other RS users in Comments.
Introduced new data on call details page for customer contact info and AI insights around objection and frustration reasons.
CRM Integrations Updates:
- Read and write integration between Bullhorn and RingSense