Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages. Click here if you only need to receive SMS messages.
Register now
US
Australia En
Canada En
Canada Fr
France Fr
Germany De
Italy It
Singapore En
Spain Es
Portugal Pt
United Kingdom En
United States En
Search
Contact us
Recommended
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
Contact us
Call support
Contact sales
Search resources
Submit a case
Contact us
My next steps
0
Action required
Your credit card on file is about to expire. Update now
Great job!
You're all caught up.
Check back here to make the most of your RingCentral plan.
Release Notes

RingCX for Zendesk | May 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCX for Zendesk.
Version 24.2.1 (ZD 24.2.1 - 50)
Release date: May 6, 2024
Main feature
  • Save AI summary to call/ digital logs

Improvement

  • Auto-select the new ticket when the agent clicks Create new ticket button in the Ticket dropdown
Archive

Current

November 2024

September 2024

August 2024

July 2024

June 2024

May 2024

March 2024