Businesses must register their text usage as soon as possible, or outbound texting will be blocked.
Register now
Access, service, and grow your account from here.
US
Australia
En
Canada
En
Canada
Fr
France
Fr
Germany
De
Italy
It
Singapore
En
Spain
Es
Portugal
Pt
United Kingdom
En
United States
En
Search
Contact us
Recommended
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
Contact us
Call support
Contact sales
Search resources
Submit a case
Contact us
Call support
Contact sales
My next steps
0
Action required
Your credit card on file is about to expire.
Update now
Great job!
You're all caught up.
Check back here to make the most of your RingCentral plan.
SHORTCUTS
Sign in
Sign out
Release Notes
> RingCX for ServiceNow
Release Notes
RingCX for ServiceNow
Stay up to date with the latest features, improvements, and bug fixes for RingCX for ServiceNow.
Version 24.2.3 GA
Release date
: June 15, 2024
Main feature
Support inbound voice and manual outbound (including click-to-dial) with scripts
Support call-back and three outbound dialers (preview, predictive, progressive)
Support inbound digital in My messages including SMS/email/web chat/Facebook/Twitter/Instagram/WhatsApp channels
Support Contact matching/ searching/ linking to existing ServiceNow records
Log the ended voice and digital to ServiceNow as Interactions
Localization for RingCX for ServiceNow
Archive
Current
September 2024
August 2024
June 2024
Close X
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.