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Release Notes > RingCX for ServiceNow > August 2024

Release Notes

RingCX for ServiceNow | August 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCX for ServiceNow.

Version 24.3.1

Release date: August 6, 2024

Main feature

Provide hyperlinks for all matched records in the CRM adaptor so the agent can prompt the corresponding records in the CRM anytime

Improvement

Remember the agents' choices for an unlogged call/messages

Bug fixes

Fix some known bugs on click to dial