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Release Notes > RingCX for Netsuite

Release Notes

RingCX for Netsuite

Stay up to date with the latest features, improvements, and bug fixes for RingCX for Netsuite.

Version 25.1.2

Release date: March 7, 2025

RingCX for NetSuite is now available, bringing full voice and digital channel integration to your NetSuite workflows.

Voice handling: Support for inbound, outbound, and click-to-dial with scripts. Includes call-back support and Preview, Predictive, and Progressive dialers.
Digital channels: Manage SMS, email, web chat, Facebook, Twitter, Instagram, and WhatsApp in My Messages.
Contact management: Search, match, and link interactions with existing NetSuite records.
Logging and AI summaries: Log interactions and AI-generated summaries as phone logs or tasks in NetSuite.
Localization: Full language localization support.
Data tracking: Track voice and digital interactions in NetSuite.