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Release Notes > RingSense for RingCX

Release Notes

RingSense for RingCX

Stay up to date with the latest features, improvements, and bug fixes for RingSense for RingCX.

December 2023

Release Date: December 2023

Auto Scorecards and Trackers Creation
- Enable automatic creation of scorecards and trackers based on specified industry to improve RingSense onboarding experience.
Data Redaction Support
- Redaction of sensitive data from transcript based on admin defined types of sensitive data to redact
Custom Vocabulary Support
- Support definition of custom terms and acronyms for account to improve transcription quality
Minor Improvements to Filters for Calls