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Release Notes > RingSense for RingCX
Release Notes

RingSense for RingCX

Stay up to date with the latest features, improvements, and bug fixes for RingSense for RingCX.
December 2023
Release Date: December 2023
  • Auto Scorecards and Trackers Creation
    • Enable automatic creation of scorecards and trackers based on specified industry to improve RingSense onboarding experience.
  • Data Redaction Support
    • Redaction of sensitive data from transcript based on admin defined types of sensitive data to redact 
  • Custom Vocabulary Support
    • Support definition of custom terms and acronyms for account to improve transcription quality
  • Minor Improvements to Filters for Calls
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