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Release Notes

RingCentral Engage Digital | April 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.

VERSION 2024.04.29

Release date: April 29, 2024

  • Added support of English Australia as a new interface language for Engage Digital
VERSION 2024.04.26
Release date: April 26, 2024
  • Added support of new file extension in Internal Messaging (Open Beta)
  • Added new button to load files in Internal Messaging conversations (Open Beta)
VERSION 2024.04.23
Release date: April 23, 2024
  • Added support of the new Firebase Cloud Messaging HTTP v1 API
  • Added a new Intervention status filter on "GET/interventions" API endpoint
  • Released Instagram public to private replies in both Inbox and Routing mode (Beta)
VERSION 2024.04.18
Release date: April 18, 2024
  • Added new online/offline status for agents using Internal Messaging (beta)
VERSION 2024.04.16
Release date: April 16, 2024
  • Added file name and size display in Internal Messaging conversations (beta)
VERSION 2024.04.04
Release date: April 4, 2024
  • Added "Categories" filter to Threads in manual exports
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