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Release Notes > RingCX for Zendesk
Release Notes

RingCX for Zendesk

Stay up to date with the latest features, improvements, and bug fixes for RingCX for Zendesk.
Version 24.3.2 (ZD 24.3.2 - 16)
Release date: September 3, 2024
Main feature
  • Enable agents to link matched records before initiating calls in both preview and progressive dialer modes
  • Log the lead names displayed in the preview and progressive dialers directly in the CRM for improved tracking

Improvement

  • Remove PII for Mixpanel tracking

Bug fixes

  • Address and fix various localization issues
  • Ensure that the selected record name is always displayed correctly in the call info
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