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Release Notes > RingCX for HubSpot
Release Notes

RingCX for HubSpot

Stay up to date with the latest features, improvements, and bug fixes for RingCX for HubSpot.

Version 24.3.3

Release date: September 30, 2024

Main feature

  • Voice and digital message histories are displayed in the adaptor, streamlining the process of managing customer interactions.
  • You can now prompt and view the logged digital record from the digital history.
  • Agents can log digital conversations to the CRM from the digital history.
  • Prompt the matched records automatically when the outbound call is connected in predictive dialing mode.
  • The view log and manual pass icons display on hover in preview or progressive dialing mode.
  • Changes made by agents during status transitions are now saved in the adaptor for preview and progressive dialing modes.
  • Display issues in the history have been resolved for standalone accounts within the CRM adaptor.
  • Cleaned the current lead's script when fetching a new lead.

Version 24.3.2

Release date: September 3, 2024
Main feature
  • Enable agents to link matched records before initiating calls in both preview and progressive dialer modes
  • Log the lead names displayed in the preview and progressive dialers directly in the CRM for improved tracking

Improvement

  • Remove PII for Mixpanel tracking

Bug fixes

  • Address and fix various localization issues
  • Ensure that the selected record name is always displayed correctly in the call info
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