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RingCentral Events | April 2024
Stay up to date with the latest features, improvements, and bug fixes for RingCentral Events.
Sessions recordings now include engagement features
Release date: April 30, 2024
Organizers that use engagement features in Sessions (Raise Hand, Polls on screen, Video reactions, Screen share, YouTube sharing etc.) will now see all these features in the recordings.
Chat and Engagement .csv reports updates
Release date: April 30, 2024
We have made changes to two of our reports. The details are available below, and on our blog post.
Chat Report
Previously our Chat Report did not include replies to comments. The new version is going to change that. The report CSV currently contains the following columns: time, email, first_name, last_name, text.
With the new release it will contain the following columns: Time, Email, First Name, Last Name, Headline, Country, Ticket Type, Level, Text, Reaction Count.
The Level field will either contain top or reply as its value.
Engagement Report
The report gains two new columns added to the right of the existing ones. The columns are called Chat Replies and Poll Answers. They contain the number of replies sent by the attendee and the number of poll answers given by the attendee respectively.
Raise hand in Sessions
Release date: April 2, 2024
Speakers who are sharing audio and video can Raise Hand when they want to talk, and they can Lower Hand once they’ve had a chance to do so, or if they want to simply cancel their request.
Sessions Moderators can choose to disable this functionality if they don’t want attendees to use it, by using the Host Controls > Attendee Engagement menu.
