Businesses must register their text usage as soon as possible, or outbound texting will be blocked.

Access, service, and grow your account from here.

My next steps

Action required

Your credit card on file is about to expire. Update now

Great job!

You're all caught up.

Check back here to make the most of your RingCentral plan.

Are you using the latest version of RingCentral?
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes > Engage Digital > January 2024

Release Notes

RingCentral Engage Digital | January 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.

VERSION 2024.01.31

Release Date: January 31, 2024

Allowed the import of ads from Instagram channel (Beta)

VERSION 2024.01.29

Release Date: January 29, 2024

Added a permalink to the LinkedIn user profile in the identity card

VERSION 2024.01.26

Release Date: January 26, 2024

Added "content_id" and "retry" and improved the behavior of "created_at" to send the original date in Channel SDK payload

VERSION 2024.01.23

Release Date: January 23, 2024

Improved display of categories with long names by adding a tooltip

VERSION 2024.01.22

Release Date: January 22, 2024

Added identity_group_id into conversation and content API calls and in the Webhook payload

VERSION 2024.01.17

Release Date: January 17, 2024

Improved masking of customers PII on agent's created content (beta)

VERSION 2024.01.08

Release Date: January 8, 2024

Released Facebook Recommendations under Facebook channel settings
Added a new permission "Reply to conversations assigned to another user" in Roles and permissions
Added a tooltip display for case numbers under messages in Inbox view and Routing mode

Download Latest