Stay up to date with the latest features, improvements, and bug fixes for RingSense for RingCX.
December 2023
Release date: December 2023
Auto Scorecards and Trackers Creation: Enable automatic creation of scorecards and trackers based on specified industry to improve RingSense onboarding experience.
Data Redaction Support: Redaction of sensitive data from transcript based on admin defined types of sensitive data to redact
Custom Vocabulary Support: Support definition of custom terms and acronyms for account to improve transcription quality