Let's talk 

We're available in various channels to meet your needs. Reach out to us by live chat, community, or online support case. You can also find us on your favourite social media platforms.
 
Please be prepared to provide your secret answer and security PIN, the same PIN you use to access your voicemail. For instructions on how to reset your PIN, please click here.
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Find answers to all the most popular FAQs, or ask a question in our Community site. You can also submit feature requests to improve our products and services. 
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Live Chat Support 
Need immediate assistance but can't find answers to your questions on our Community or by searching our Knowledge Base? Live Chat is your best option.
Click on the blue message bubble icon 
in the lower right corner.
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Connect on Social Media 
We're also on your favourite social media platforms. 
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For complex issues that need additional research or escalation but are not time-sensitive, it's best to file a support case online. 
If you have an urgent issue that requires detailed discussion, please feel free to speak with a live representative. All of our Support numbers can be found here.
Phone support hours
Live phone support for RingEX (2+ users) plans is available 24/7. Live phone support for RingEX (1 user) is available 5:00 a.m.–6:00 p.m. PT, Monday–Friday (excluding holidays). Non-English support available Monday-Friday 9am-6pm Central European Time (CET).
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