Editing user information on mobile | RingCentral app

Setting up the admin account for SMB accounts
Adding users and assigning RingCentral Video Pro and Pro+ licenses to users in the RingCentral mobile app
Managing RingCentral Video Pro and Pro+ admins and users
Editing user information on mobile

Adding users and assigning RingCentral Video Pro and Pro+ licenses to users in the RingCentral mobile app
Managing your company account
Chatting with support in the RingCentral mobile app

Managing Company Directory in the RingCentral online account
Managing admin tools for SMB accounts
Setting up your company account during the onboarding process in the RingCentral mobile app
Managing admin tools
Intro to Admin tools in the RingCentral mobile app

Managing your billing service plan and payment method in the RingCentral mobile app

Managing company numbers and information in the RingCentral mobile app

Managing auto-receptionist in the RingCentral mobile app

Setting up your company hours in the RingCentral mobile app

Configuring company call handling in the RingCentral mobile app

Setting up general IVR settings in the RingCentral mobile app

Setting up call recording in the RingCentral mobile app

Managing company sites in the RingCentral mobile app

Managing call flow groups in the RingCentral mobile app

Configuring Message-Only Extensions in the RingCentral mobile app

Configuring Announcement-Only Extensions in the RingCentral mobile app

Configuring Shared Lines in the RingCentral mobile app

Configuring your IVR Menus in the RingCentral mobile app

Managing users extensions in the RingCentral mobile app

Configuring phones and devices in the RingCentral mobile app

Viewing company fax and call logs in the RingCentral mobile app

Configuring call queue management in the RingCentral mobile app

Setting up Microsoft Global Address List integration in the RingCentral mobile app

Admins can add users or update an existing user’s details on the company setup page. As an admin, you are automatically assigned the first paid license in the RingEX account. You can edit your information to change to a free account, either during the setup process after account activation or by going to the top-left menu bar.

User information details

These fields must be completed when adding or editing a user:

First and last name: Name of the user.
Email: Provide a unique email address for the user.
License type: Select from Video Pro or Video Pro+ options.

Editing user information

Admins can also edit user information during the review process on the company setup page.

1. Tap the pencil icon at the far right of a user’s name.

2. Modify any of the following user information:

a. First and last name

b. Email address

c. The License type. Options include Video Pro or Video Pro+

3. Tap Save.