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Release Notes

RingCX for Zendesk | August 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCX for Zendesk.
Version 24.3.1 (ZD 24.3.1 - 48)
Release date: August 6, 2024
Main feature
  • Provide hyperlinks for all matched records in the CRM adaptor so the agent can prompt the corresponding records in the CRM anytime

Bug fixes

  • Display a correct error message when the ticket fails to be created
  • Fix some localization issues
Archive