# | Initiated apps used for scheduling meetings | Apps used for updating meetings | Observed behavior |
1 | RingCentral Scheduler | RCM plugin in Outlook | Users cannot update the meeting because RCM plugin has only two features:
• Scheduling a meeting
• Starting instant meeting
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2 | RCM desktop app | If updating the meeting time or a setting, such as adding/removing the passcode using the RCM desktop app, the user will see two meeting invites in their Outlook Calendar.
This is because the RCM desktop app pushes the updates into the Outlook calendar. It can not delete or update any original invites. |
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3 | RingCentral desktop app | Users cannot update meetings from the RingCentral desktop app as there is no edit feature. | |
4 | RCM plugin in outlook | RingCentral Scheduler | If the user changes the meeting time or adds/removes the passcode and then clicks update on Scheduler, they will see two meeting links in the body of the invite. However, in Outlook, the user will see the meeting moved to a new time with the passcode changed reflected.
Also, other meeting participants will receive an update with two meeting links, the latest updated meeting link is at the bottom of the invite body.
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5 | RCM desktop app | If the meeting time or a meeting setting, such as add/remove the passcode, is updated using the RCM desktop app, the user will see two meeting invites in their Outlook Calendar.
This is because the RCM desktop app just pushes the updates into the Outlook calendar. It cannot delete or update any original meeting invites. |
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6 | RC desktop app | Users cannot update meetings from the RC desktop app as there is no edit feature. | |
7 | RCM desktop app | RingCentral Scheduler | If the user changes the meeting time or adds/removes the passcode and then clicks update on Scheduler, they will see two meeting invite templates in the body of the invite. However, in Outlook, the user will see the meeting moved to a new time with the passcode change reflected.
Also, other meeting participants will receive an update with two meeting templates, the latest update is at the bottom of the invite body.
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8 | RC desktop app | Users cannot update meetings from the RC desktop app as it does not have an edit feature. | |
9 | RCM plugin in outlook | Users cannot update as the RCM Plugin has only two features:
• Scheduling a meeting
• Starting an instant meeting
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10 | RC desktop app | RingCentral Scheduler | RC desktop app uses the RCM Plugin to schedule the meeting. Hence, the user will experience similar behavior as # 4. |
11 | RCM desktop app | RC desktop app uses the RCM Plugin to schedule the meeting. Hence, the user will experience similar behavior as # 5. | |
12 | RCM plugin in outlook | RC desktop app uses the RCM Plugin to schedule the meeting. Users cannot update as RCM Plugin has only two features:
• Scheduling a meeting
• Starting an instant meeting
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