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Stay up to date with the latest features, improvements, and bug fixes for RingCentral MVP Core.
Version 20.4
Release Date: November 5 through December 23
Admin
Reset a User
Account administrators have the ability to reset a former user (extension) settings and assign to a new user in the Admin Portal.
Primary Number
Users can set a direct number as a their primary number in the Admin Portal.
Directed Call Pickup
Administrators can set and manage call pickup permissions for multiple users together. Pickup group users can then answer each other’s calls from their own device.
Telco Relay Service calling 711
Hearing-impaired users are now able to reach state Telecommunications Relay Services (TRS) by calling 711 from any endpoint with a US or Canada digital line assigned. A new TTY Softphone has also been added to the RingCentral App Gallery.
New phones for purchase
Yealink T57W has been added for US and Canadina sales.
These Unify phone models will be available to all RingCentral customers; CP100, CP200, CP400 +1KEM, CP600+1KEM, CP600+2KEM.
Poly VVX devices will automatically adjust to the daylight saving time and display correct date/time.
Global
Language localization: Dutch & Korean
Dutch & Korean language localization is available for desk phones (Cisco, Polycom, and Yealink), the RingCentral Phone desktop app, RingCentral desktop app, RingCentral mobile app, and for online account settings.