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RingCentral Video, Version 22.3.30 (Release: October 31, 2022)
Advanced meeting insights (GA): Review meetings or catch up on anything you've missed with summaries, transcripts, and video highlights. We’ll automatically generate summaries, transcripts, video highlights, and more for every recorded meeting to save you time.
Advanced meeting insights: Filter playback by participant: RCV now offers the option to easily find and replay speech of a particular participant in the recording.
Post meeting: Simplified sharing moments: This will enable users to share a link to a particular time in the recording with other users.
RINGCENTRAL Rooms
RingCentral Rooms, Version 22.4.10 (Release: October 19, 2022)
Share screen through HDMI on controller: Room users can choose the modes between share through HDMI once they plug in HDMI and tap on controller to start share manually both for a local share session or in meeting.
Enable text import from a LinkedIn post with video even if the video is unavailable
Displayed reaction name instead of 'Liked' for LinkedIn
Improved Reaction menu options for LinkedIn
Improved import comments from Organization profiles on LinkedIn.
Display imported Job Offer posts.
Import shared posts using a permalink to the original post
Facebook
Enabling Messenger Handover Protocol for all users
Engage Surveys
Rename the surveys into survey campaigns
Chat/Messaging
Copy paste text from external App to Chat
Admin
Improved Text & Icon for SMS Communities & Channels in Admin
Allow to select multiple event types the Audit Log filter
Manage Handover rules for Virtual Agents
Ability to add Mega Agents in Admin
Manage Sub agents in Admin
Agent
Agent SLA indicator in Routing mode is now in Open Beta
RINGCENTRAL Engage Voice
RingCentral Engage Voice (Release: October 2022)
Admin: Display Custom App String field in standard admin view
Engage Analytics: Added three new filters, four new reports for the IVR on usage and activities, external transfer talk time, custom field information, and node interaction counts and updated the Interaction Details report.