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Admin

Get Started for Admins

Get your team up and running with these helpful resources for admins

↗️ Number transfer

Porting overview

Requirements for number transfer

Transfer your toll-free number

Transfer your local US number

Transfer your international number

RingCentral app

Intro to admin

Getting started cheat sheet

Admin comprehensive guide

☎️ Phone setup

Deskphones provisioning overview

List of supported phones

Manual provisioning for Linksys PAP2-NA-ATA

Manual provisioning for Cisco SPA-122 ATA

Assisted provisioning for 3rd Party Polycom OBi302

Assisted provisioning for 3rd Party Yealink phones

🔁 Call handling

Set call handling and forwarding during business hours

Configure your after hours call handling and forwarding settings

Set up advanced custom answering rules

📃 Billing

Billing overview

Invoice billing user guide

Access billing service plan

Edit your payment method

Change your billing cycle

💬 Message

Manage admin users

Manage file sharing

Configure administration settings

Change your company name

📹 Video

RingCentral Video admin guide

Features, benefits and system requirements

Deploy the RingCentral Video Outlook add-in to users

View usage metrics and performance reports

Network firewall and proxy server settings

↪️ Engage Voice

Intro to admin

Intro to the platform

Platform navigation and layout

Intro to real-time reporting

📨 Engage Digital

Intro to Engage Digital

Platform navigation and layout

Intro to admin

Intro to analytics

Intro to agent configuration

☎️ Contact Center

RingCentral Contact Center Central overview

Studio overview

Platform requirements

Network requirements and recommendations

🔗 Integrations & Developer

Microsoft Dynamics 365

Build a custom workflow