Stay up to date with the latest features, improvements, and bug fixes for RingCentral desktop app.
Version 26.2.10
Release dates: April 22 - 28, 2026
Improvements
MMS forwarding: You can now forward a single MMS message to one or more recipients. When you forward to a group, the message is sent as one group message, not as separate messages. This applies to the direct inbox only. (Requires the latest version of the RingCentrl Web app)
Ringing call status: Added a Ringing status for outgoing calls to help distinguish unanswered calls from active ones. This status appears in the HUD view and helps you identify when call monitoring can start. (Requires the latest version of the RingCentral Web app)
Desktop notification check (Windows): The app now detects whether desktop notifications are turned on in Windows settings on the Operating System (OS) level. This supports an upcoming update that will guide you through setting up notifications.
VID support
IGEL OS 12 support: Added call optimization support for Omnissa virtual environments on IGEL OS 12. This update requires installation of the RingCentral VDI Omnissa Plugin for IGEL and RingCentral VDI Universal Service.
Bug fixes
Profile office addresses: Fixed an issue where a profile showed multiple office addresses in PBX federation environments.
Crash recovery reloads: The app now reloads only when the screen is blank, reducing unnecessary reloads during memory recovery.
Auto-update timing: Fixed an issue where auto-updates could start at unexpected times due to incorrect idle timer setup.
Outlook integration: Updated the Outlook integration logic and removed a legacy VBS component to improve reliability and performance.