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Release Notes > RingCX for ServiceNow

Release Notes

RingCX for ServiceNow

Stay up to date with the latest features, improvements, and bug fixes for RingCX for ServiceNow.

Version 25.1.2

Release date: March 7, 2025

Two-way presence syncing: Sync agent statuses between RingCX and ServiceNow’s inbox with a user-friendly configuration interface.
Call log without disposition: Support for call logging without requiring a disposition.
ServiceNow version support:
- Support for WashingtonDC and Xanadu versions.
- Discontinued support for Vancouver.