Businesses must register their text usage as soon as possible, or outbound texting will be blocked.

Access, service, and grow your account from here.

My next steps

Action required

Your credit card on file is about to expire. Update now

Great job!

You're all caught up.

Check back here to make the most of your RingCentral plan.

Release Notes > RingCX for ServiceNow

Release Notes

RingCX for ServiceNow

Stay up to date with the latest features, improvements, and bug fixes for RingCX for ServiceNow.

Version 24.4.1

Release date: November 21, 2024

Main feature

You can now report issues directly within CRM integrations, enabling automatic log collection for support cases.
Escalate to video is now available for agents to seamlessly convert ongoing digital message threads into a RingCentral Video meeting, enhancing real-time collaboration.

Improvement

The user interface for Digital History in CRM integrations has been updated to improve usability and visual consistency.

Bug fixes