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Release Notes
> RingCX for ServiceNow
Release Notes
RingCX for ServiceNow
Stay up to date with the latest features, improvements, and bug fixes for RingCX for ServiceNow.
Version 25.1.2
Release date:
March 7, 2025
Two-way presence syncing
: Sync agent statuses between RingCX and ServiceNow’s inbox with a user-friendly configuration interface.
Call log without disposition
: Support for call logging without requiring a disposition.
ServiceNow version support
:
Support for WashingtonDC and Xanadu versions.
Discontinued support for Vancouver.
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