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Release Notes > RingCX for Salesforce

Release Notes

RingCX for Salesforce

Stay up to date with the latest features, improvements, and bug fixes for RingCX for Salesforce.

Release Date: March 29, 2024

Support inbound voice and manual outbound (including click-to-dial) with scripts
Support callback and three outbound dialers (preview, predictive, progressive)
Support inbound digital in My messages (SMS, email, web chat, Facebook, Twitter, Instagram, WhatsApp channels)
Support contact match/search/linking to existing Salesforce records
Log the ended voice and digital interactions to Salesforce as tasks
Admin tool in Salesforce to customize the behavior of RingCX for Salesforce
Localization for RingCX for Salesforce