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Intro to the RingCentral app

Last updated on August 7, 2022
This article provides an overview of the RingCentral app.
 
The RingCentral app helps you seamlessly transition between team messages, video meetings, and phone calls on your desktop, web browser, or mobile device, letting you connect with others wherever you are.

Message

  • Communicate with others one-to-one or in a group.
    • Share links and files.
    • Add emojis, GIFs, and code snippets.
  • Create teams for departments, projects, or specific topics.
  • Invite and communicate with guests from outside your company. 
  • Create and manage tasks for yourself or others.
  • Share important events to keep your team members informed of your activity.
  • Create shared notes so everyone on your team can stay up-to-date on projects.
To learn more about messaging, visit Intro to Message in the RingCentral app.

Video

  • Start, join, or schedule video meetings directly in the app.
  • Experience high definition video during your meetings.
  • Seamlessly switch between your desktop and mobile device during a meeting.
  • Use your computer audio or dial in to meetings using local or global numbers.
  • Collaborate in real-time with screen sharing and whiteboards.
  • Record and share your meetings.
  • Integrate your Outlook or Google calendar so you can view and join meetings from your calendar in the RingCentral app.

Phone

  • Make and receive calls locally or globally with service in over 100 countries.
  • Use your WiFi, or cellular data or carrier minutes.
  • Review your call logs, call recordings, and voicemails.
  • Access advanced call options such as call flip, call switch, call transfer, and call park.
To learn more about Phone, visit Intro to Phone in the RingCentral app.

Text

  • Send individual or group text messages right from the app.
  • Text company and external contacts.
  • Send and receive text messages containing images, videos, and other multimedia files.
  • Include details in your text messages and recipients can click or tap on phone numbers and links to place calls, join meetings or visit websites.

Fax

  • Send a fax from anywhere.
  • Quickly grab files from cloud storage services such as Dropbox and Google Drive and attach them to your faxes.
  • Customize cover pages with templates or design your own.
  • Schedule your faxes in advance to increase productivity and manage your time.

Contacts

  • Access a directory of all your colleagues on RingCentral (both coworkers and guest users) and your personal contacts.
  • Review a list of all your company teams.
  • View a user’s profile, with options to send a direct message, start a video meeting, or call. 
  • Manage RingCentral app users (if you’re a RingCentral app admin).
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