Access, service, and grow your account from here.
Search
Contact us
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
Contact us
FOR SALES
1 (888) 898-4591
FOR SUPPORT
1 (888) 898-4591
Search resources
Submit a case
Contact us
FOR SALES
FOR SUPPORT
Welcome to MyRingCentral
Hi, ${extension.contact.firstName}!
Welcome to MyRingCentral
Hi, ${extension.contact.firstName}!

Rooms & Devices: Locations with Problematic Rooms
widget on the Overview dashboard | RingEX

Last updated on September 01, 2021
This widget shows all locations associated with Offline rooms and devices that had at least one instance of being offline over the previous 72 hours. The room or device is listed even if it is currently available. This table helps identify locations that need troubleshooting.
Locations with Problematic Rooms and Devices widget
Columns display for both rooms and devices by total number, number of those that are offline, and by percentage of those that are offline. Use the arrows to the left of each column heading to sort by that column.

Clicking on an entry in the # Offline Rooms column redirects you to the Rooms dashboard. Clicking on an entry in the # Offline Devices or Offline Devices in Last 72 Hours column redirects you to the Devices dashboard. Those dashboards make available extensive detail for the offline rooms or devices at the selected location.
© 2022 RingCentral, Inc. All rights reserved.
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.