Businesses must register their text usage as soon as possible, or outbound texting will be blocked.
Register now
Access, service, and grow your account from here.
CA
Australia
En
Canada
En
Canada
Fr
France
Fr
Germany
De
Italy
It
Singapore
En
Spain
Es
Portugal
Pt
United Kingdom
En
United States
En
Search
Contact us
Recommended
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
Contact us
Call support
Contact sales
Search resources
Submit a case
Contact us
Call support
Contact sales
My next steps
0
Action required
Your credit card on file is about to expire.
Update now
Great job!
You're all caught up.
Check back here to make the most of your RingCentral plan.
SHORTCUTS
Sign in
Sign out
Home
>
RingEX
>
Phone
> Call handling and forwarding
Call handling and forwarding | RingCentral Phone
Call handling and forwarding overview
Intro to Call Handling and Forwarding
Setting up company call handling
Setting up Company Call Handling and Operator extension
Setting up custom company greetings
Setting up an Announcement-Only Extension
Setting up a Message-Only Extension
Configuring call handling and forwarding settings
Setting up your call forwarding for business hours
Setting up your call forwarding for after business hours
Configuring your Incoming Call Information settings
Configuring Call Flip settings
Configuring your custom answering rules
Managing your custom answering rules
Checking for conflicts between custom answering rules
Forwarding calls
Forwarding calls to an external number
Forwarding calls to another RingCentral extension
Forwarding calls to the RingCentral app
Forwarding calls to your voicemail
Forwarding calls to your deskphone
Forwarding calls when all phones are offline
Disabling call forwarding on your account
Enabling mobile notification timeout for call forwarding
Rearranging order of forwarding numbers
Why are my calls not forwarding to third-party numbers?
Setting up call handling and forwarding user templates
Configuring User Hours settings in the User Settings template
Creating a template for user call forwarding settings after business hours
Creating a template for user Incoming Call Information settings
Adding a Call Handling template
Editing Call Handling templates
Managing Call Handling templates
Close X
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.